Privacy Policy

Taranaki Car Removals is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the New Zealand Privacy Act 2020.

Information We Collect

We may collect the following personal information when you interact with our services:

  • Contact Information: Name, phone number, email address, and physical address.

  • Vehicle Details: Make, model, year, registration number, and condition.

  • Service Details: Pickup location, preferred contact times, and service preferences.

  • Communication Records: Correspondence via phone, email, or our website forms.

How We Collect Information

We collect personal information through:

  • Direct Interactions: When you contact us via phone, email, or website forms.

  • Service Engagement: When you request a quote, schedule a pickup, or engage our services.

  • Website Usage: Through cookies and analytics tools that track website usage patterns.

Use of Your Information

Your personal information is used to:

  • Provide Services: Facilitate vehicle removal and related services.

  • Communicate: Respond to inquiries, provide quotes, and send service updates.

  • Improve Services: Enhance our website and service offerings based on user feedback and behavior.

  • Legal Compliance: Fulfill legal obligations and respond to lawful requests.

Disclosure of Information

We may share your information with:

  • Service Providers: Third-party contractors who assist in delivering our services.

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets. We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Access and Correction

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete information.

To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Taranaki Car Removals
19 Gilmour Street, Westown, New Plymouth 4310, New Zealand
Phone: 022-133-1198
Email: info@taranakicarremovals.com